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Local Dream team scoops award two years running

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Author: Thomas Hadfield, Posted: Friday, 24th January 2020, 09:00

Simon and Charlene Herbert Simon and Charlene Herbert

As an individual member, winning an award two years running for commitment to the success and growth of the overall operation is no mean feat. But when the ‘parent’ company is the UK’s No1 in its field, it’s a terrific achievement!

That’s exactly what franchisee Simon Herbert and his Gloucestershire Dream Doors team have been rewarded with for the quality work they have put in over the past two years.

“A lot of hard work has gone into the business, so to receive recognition through the Managing the Margins award is brilliant,” said Simon, pictured with his wife Charlene and the trophy at the annual Dream Doors conference.

Success creates jobs

The franchise itself has been active in Gloucestershire for almost a decade now, with the team this year celebrating the second anniversary of the opening of their Stonehouse showroom.

The success of the last few years is also reflected in the growth of the number of full-time staff, with the team increasing from two to six people.

“When we started out two years ago, it was just myself and one fitter,” continued Simon.

“That’s now grown to two full time fitters and three showroom staff – a result of great customer service and our fantastic showroom, which is as busy as ever!”

Dream Doors pride themselves on being the UK’s best kitchen makeover company and have been presented with numerous awards over the years, including Best Kitchen Supplier and Best Money Saving Product at the Express Home and Living Awards.

They are also the only kitchen makeover franchise that has showroom locations open 6 days a week, with over 90 showrooms up and down the country.

Simon stresses that the number one priority always remains the customer, and highlights the consistent positive customer feedback on Checkatrade.com as a source of huge satisfaction.

He added: “The whole Dream Doors network is signed up to Checkatrade as an ongoing measure of quality, whilst giving our customers access to impartial testimonials from previous customers.

Numerous awards

“What makes us stand out is that we put our customers’ convenience first – for example, when doing a kitchen makeover, we make sure you’re still able to use your oven whilst the work is ongoing.

“We understand the importance of making sure you can still go about your day to day life, without the stress of turning your home into a worksite.”

As well as providing outstanding kitchen makeovers and complete full kitchens, Dream Doors also offer fitted wardrobes and bedroom furniture.

All doors are made to measure so it doesn’t matter what size your current cabinets are or who originally supplied them, Dream Doors can make new ones to fit. They also supply and fit everything else you’re likely to need – from replacement worktops, sinks and taps, to appliances and flooring.

With the new year still fresh, Simon and the team are looking forward to another busy year, supplying Gloucestershire with top quality products for kitchens and bedrooms.

“We’re expecting to see further growth this year, partially with thanks to our growing base of extremely satisfied customers,” he said, “which has lead to increased customer referrals to friends and family.

“Along with our commitment to helping people give a new lease of life to their old kitchen without the cost and upheaval of a complete new kitchen.”

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