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What price loyalty?

All Areas > Legal & Finance > Money Matters

Author: Roger Downes, Posted: Saturday, 23rd February 2019, 09:00

As The Local Answer celebrates its tenth anniversary, in addition to passing them our congratulations, Money Matters wonders how many of its contributors and advisers have been with them throughout those ten years. We suspect it’s quite a few.

We remember Dave Kingscott asking us for an article for one of its very early editions. Naturally, Money Matters obliged, little knowing that this innocent first request would lead to a monthly contribution. Here we are happily working together ten years on.

Last year my firm celebrated twenty years in business. Whilst it was a fairly low-key celebration, we reflected on the loyalty shown to us by the many businesses and people who had been with us for these two decades.

A two-way commitment between employer and employee

It isn’t just customers/clients that show loyalty to anyone providing the top class service that we all strive to provide, it’s also the staff, where two-way commitment between employer and employee adds greatly to the working experience.

Loyalty shouldn’t be misplaced or misinterpreted, leading to complacency, of course. I’m sure that most businesses are only too well aware of the need to encourage and reward their staff. A happy team is a loyal one! It’s only when I get on to the role of recruitment agencies that I wonder whether everyone believes this theory, but that’s another story…

Enough of that, let’s finish on a positive note. Congratulations to The Local Answer and best of luck for the next ten years.

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